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Stock USA Investments, Inc.
Business
Continuity Plan (BCP)
We have developed a Business Continuity Plan on
how we will respond to events that significantly
disrupt our business. Since the timing and
impact of disasters and disruptions is
unpredictable, we will have to be flexible in
responding to actual events as they occur. With
that in mind, we are providing you with this
information on our business continuity plan.
Contacting Us: If we experience a significant business
disruption you can contact us as you usually
do at phone# 1-800-874-3039 or 1-845-225-5132 or email info@stockusa.com or go to our web site at
http://www.stockusainvestments.com and / or
http://www.speedtrader.com. If you cannot
access us through either of those means, you
should contact our clearing firm, Penson
Financial Services, Inc. (PFS) at 1-214-765-1100
or go to their web site at
http://www.penson.com for instructions on
how they may help to provide you prompt access to
funds and securities, enter orders and process
other trade-related, cash, and security transfer
transactions.
Our Business Continuity Plan: We plan to
quickly recover and resume business operations
after a significant business disruption and
respond by safeguarding our employees and
property, making a financial and operational
assessment, protecting the firm’s books and
records, and allowing our customers to transact
business. In short, our business continuity plan
is designed to permit our firm to resume
operations as quickly as possible, given the
scope and severity of the significant business
disruption.
Our business continuity plan addresses: data
back up and recovery; all mission critical
systems; financial and operational assessments;
alternative communications with customers,
employees, and regulators; alternate physical
location of employees; critical supplier,
contractor, bank and counter-party impact;
regulatory reporting; and assuring our customers
prompt access to their funds and securities if
we are unable to continue our business.
Our clearing
firm, Penson Financial Services, backs up our
important records in a geographically separate
area. While every emergency situation may pose
unique problems based on external factors, such
as time of day and the severity of the
disruption, we have been advised by our clearing
firm that its objective is to restore its own
operations and be able to complete existing
transactions and accept new transactions and
payments within 1 business day. Your orders and
requests for funds and securities could be
delayed during this period.
Varying Disruptions: Significant business
disruptions can vary in their scope, such as
only our firm, a single building housing our
firm, the business district where our firm is
located, the city where we are located, or the
whole region. Within each of these areas, the
severity of the disruption can also vary from
minimal to severe. In a disruption to only our
firm or a building housing our firm, we will
transfer our operations to a local site when
needed and expect to recover and resume business
within the same business day or 1 business day.
In a disruption affecting our business district,
city, or region, we will transfer our operations
to a site outside of the affected area, and
recover and resume business as soon as possible,
we target this time frame as 1 business day. In
either situation, we plan to continue in
business, transfer operations to our clearing
firm if necessary, and notify you through our
web site
http://www.stockusainvestments.com and / or
http://www.speedtrader.com our customer
emergency telephone numbers 1-800-874-3039 or
1-845-225-5132 to contact us. If the
significant business disruption is so severe
that it prevents us from remaining in business,
we will assure our customer’s prompt access to
their funds and securities.
For more information: If you have questions
about our business continuity planning, you can
contact us at phone# 1-800-874-3039 or email
info@stockusa.com. |